Once you’ve submitted your second member’s information during onboarding, our team will create their user account. This setup may take up to 2 weeks as we process all new members. They’ll receive an email notification as soon as their access is ready.

After enrollment closes and all new members are processed, we’ll begin processing membership ID cards. You will receive an email from us with instructions for installing your digital membership card. In the meantime, you can still enjoy your benefits at the distillery by letting a staff member know you’re a member—they’ll be able to look you up on-site.

To RSVP for events, every member must submit their own RSVP separately — even if you’re on a Family Plan.

This helps us welcome the correct number of guests at capacity-limited events, and insures that each member has their voice counted when voting is involved.

If you don’t see any plus-one options listed, it means either guest tickets aren’t available for that event or they haven’t been released yet.

Yes,  every member must submit their own RSVP separately.

If you notice any errors or missing information in your account, please reach out to the concierge. Our team will be happy to make the necessary updates for you.

If you haven’t set a password yet, you can create one by using the password reset form. Once it’s set, you’ll be able to log in with your email and password directly from the login screen.